Schools, individual and network alike, are provided with an updated school-specific User Verification Form prior to the start of each new school.
For SY 2020-21, User Verification instructions and Forms were uploaded to Epicenter for submission completion. This phase of completion consisted of network administrators being assigned by the school, or network, and verifying user access to SDP systems.
Following the assigned June 12th deadline date in Epicenter, all User Verification changes/requests should be sent to firstname.lastname@example.org with the subject headline ‘User Verification Updates’. Ensure to include in the email the linked User Verification Form. The CSO cross-checks this information with the school-specific User Verification Form to ensure requests match.
Following a received request and review of the school’s linked User Verification Form, the CSO forwards user requests, as necessary, to Information Technology (IT) for processing. IT subsequently contacts each user with login information and next steps for creating systems accounts, typically within 24-48 hours. The email will look as follows:
SUBJECT: Your PhilaSD Portal Login Information
Hello (users name added here),
Your request has been approved for access to the School District’s PhilaSD Portal. The account information listed here will be used for access to all approved applications and services, so please keep this information safe. To begin using your account, please visit https://www.philasd.org/login and enter the username and password below:
You will be prompted to set your own password and create personal questions for recovering your account in the future.
If you need login help in the future, just click on “Forgot Password?” on the District’s Login page.
Once you have completed the account setup process, login at any time at https://www.philasd.org/login and look for the icon associated with the application you want to use.
IMPORTANT: This account is for use by you and only you. Do not share your user account information with anyone else.
Evidence of sharing accounts will result in the suspension of your account indefinitely.
If you have any questions, please contact IT HelpDesk at 215.400.5555 or email@example.com.
Please note, if a user encounters any technical issues with their login or systems, please contact IT at firstname.lastname@example.org. Ensure to also review the Charter School Manual for more information.