The FACE Office offers a wide array of programs and services for families. FACE answers inquiries both over the phone and in person. We have staff ready to help in a variety of locations and in a variety of languages. If you are looking to speak to one of our team members, our Family Engagement Liaisons are available to speak with you at your child’s school or you can stop by the Parent and Family Resource Center at the School District of Philadelphia’s Administration Building to speak with one of our Family Support Representatives. Families can also reach out by phone and one of our highly experienced Customer Support Representatives can address family questions and concerns. FACE Team Members are available to assist families in navigating the District.
The District Call and Information Center provides front-end information about District services and acts as a link between customers and offices.
The Parent and Family Resource Center provides parents support in resolving concerns and accessing both District and community resources.
The District's Family Engagement Liaisons provide parents and families with direct support and facilitate communication with both the school and the Districts offices.
Family Academy offers free workshops designed to develop a strong community of parent learners to help increase student achievement.
A School Advisory Council (SAC) is a peer elected, collaborative team composed of family members, school staff, and community members.
The ELECT Program offers FREE case management and supportive services to expecting or already parenting teen mothers and fathers 21 years old and younger.
Multilingual Family Support allows access to live interpretation, by request document translation and builds partnerships with immigrant and refugee families and organizations.
Last modified: February 14, 2018