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All District schools will remain fully virtual until further notice. Learn More

Grab and Go Meals: Due to the Thanksgiving Holiday, the distribution scheduled for Friday 11/27/2020 will take place on Wednesday, 11/25 from 9 a.m. to 2 p.m. Learn more HERE.

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call us at215-400-4180 Portal: A Suite: 114
  • You are Here
  • Programs & Services
  • District Call Center
  • Home
  • About
    • Principal Resources
    • FACE Staff Launchpad
  • Programs & Services
    • District Call Center
    • Parent and Family Resource Center
    • Family Engagement Liaisons
    • District Family Engagement Action Group
    • School Advisory Councils
      • SAC Training Materials
      • SAC Resources
    • Pregnant & Parenting Student Services
      • Policy 234
        • English – Policy 234
        • Albanian- Policy 234
        • Arabic – Policy 234
        • Chinese – Policy 234
        • French – Policy 234
        • Khmer – Policy 234
        • Russian – Policy 234
        • Spanish – Policy 234
        • Vietnamese – Policy 234
    • Multilingual Family Support
      • Translation Unit
      • Interpretation Services
      • Welcome Wagon
      • Multilingual Language Pages
        • English
        • Albanian
        • Arabic
        • Chinese
        • French
        • Khmer
        • Spanish
        • Russian
    • PASH Program
      • About PASH
      • Service Requests
      • Material Review Board
      • Health Resource Centers – PASH
  • Family Resources
    • Ultimate Summer Learning Adventure for PreK to Grade 2 Students
    • Important Documents
      • Parent & Family Engagement Policy
      • Report Card Guides
        • Kindergarten Parent Report Card Guide
        • Grades 1-3 Parent Report Card Guide
        • Grades 4- 8 Parent Report Card Guide
      • Guide to Early Reading
      • The Oppotunity Scholarship Tax Credit Program
        • Overview of OSTC Program
        • The OSTC Program Letter to Families
      • AEDY Complaint Process
      • Annual Parental Notifications
        • Family Educational Rights and Privacy Act (FERPA)
        • Notification of Rights under the FERPA for Elementary and Secondary Schools
        • Notification of Rights Under the Protection of Pupil Rights Amendment (PPRA)
        • Release of Directory Information Opt-Out Form
      • Letters to Parents
        • Title IX Voluntary Resolution Agreement
          • Title IX Voluntary Resolution Agreement – English
          • Title IX Voluntary Resolution Agreement – Arabic
          • Title IX Voluntary Resolution Agreement – Chinese
          • Title IX Voluntary Resolution Agreement – French
          • Title IX Voluntary Resolution Agreement – Khmer
          • Title IX Voluntary Resolution Agreement – Portuguese
          • Title IX Voluntary Resolution Agreement – Russian
          • Title IX Voluntary Resolution Agreement – Vietnamese
        • District Mumps Letter
          • Mumbs Q & A
        • Safe2Say Something Parent Letter
        • MOMO Challenge Letter to Parents
        • Respectful Engagement
        • Notice of Non Discrimination Qualified Students with Disabilities
        • March 14 Walkout
          • March 14 Walkout – English
          • March 14 Walkout_Albanian
          • March 14 Walkout_Arabic
          • March 14 Walkout_Chinese
          • March 14 Walkout_French
          • March 14 Walkout_Khmer
          • March 14 Walkout_Russian
          • March 14 Walkout_Spanish
          • March 14 Walkout_Vietnamese
        • Suicide Prevention – 13 Reasons – Season 2
        • Flu 2018
          • Flu 2018 – English
          • Flu 2018 – Albanian
          • Flu 2018 – Arabic
          • Flu 2018 – Chinese
          • Flu 2018 – French
          • Flu 2018 – Khmer
          • Flu 2018 – Russian
          • Flu 2018 – Spanish
          • Flu 2018 – Vietnamese
      • Legare Information
        • The LeGare Consent Decree
        • The School Selection Process and LeGare
        • LeGare Process FAQ
        • Legare H.S. Tips for Parents
        • More Legare Info
    • Safe To Say PA Website
      • Safe2Say Something Letter to Parents
      • S2SS Parent Brochure.pdf
      • S2SS Parent & Caretaker Overview Presentation.pdf
      • S2SS Parent & Caretaker Handout.pdf
    • Concern Resolution
    • Welcoming Schools
    • After School Activities Partnerships’ Activity Directory
  • Volunteers
    • Become a Volunteer
      • Volunteer Application
      • Volunteer Code of Conduct
      • Fill Out the Child Abuse History Clearance
      • Fill Out the PA State Criminal History Check
      • Complete FBI Background Check OR Sign Volunteer Affirmation Form
      • Complete the Volunteer Orientation
  • Family Academy Online
    • Upcoming Courses
    • Our Video Library
  • Focus on FACE
    • Newsletter Archive
  • Contact
  • Get Help!

Information Is Key!

The District Call and Information Center

The District Call Center provides front-end information about District services, initiatives, and programs, acting as a link between customers and appropriate District offices. It also works with schools and Principals’ Learning Networks to address parental questions and concerns, engaging with parents and serving as a one-on-one case management support.

Give Us A Call

If you have questions or concerns, call 215-400-4000.

Last modified: June 28, 2019

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