https:\/\/gafe.philasd.org<\/a>.<\/p>\nTo quickly check the version of ChromeOS on a Chromebook:<\/p>\n
Turn the Chromebook on
\nSign on with your district username and password<\/p>\n
Open the Chrome browser<\/p>\n
Go to the address bar and type \u201cchrome:\/\/version\u201d
\nIn the 1st line after \u201cGoogle Chrome,\u201d you will see the version listed<\/p>\n
<\/p>\n
If not on the latest version – to update follow these steps:<\/p>\n
Turn Chromebook on
\nSign on with your district username and password
\nClick on the icon bottom right-hand corner
\nClick on the Gear icon
\nClick on the three bars in the top left-hand corner
\nClick on About Chrome OS
\nIn the middle of the screen, you will the current version.
\nAt this point, you can click on check for updates.
\nIf there is an update it will day and asked you to reboot.
\nIf there are no updates it will let you know that the Chromebook is up to date.<\/p>\n
If the Chromebook is saying it is up-to-date but the version is not the current version or lower, we need to get the Chromebook updated to the latest version, please email gafe@philasd.org with the serial number of the Chromebook and stating the Chromebook will not update to the latest version and it not at the latest version and we will get to you.<\/p>\n
To update the policies on your Chromebook, perform the following steps:<\/p>\n
Open the Chrome browser
\nIn the address bar type chrome:\/\/policy
\nClick on the button to refresh the policy.
\nClose the browser
\nClick on the icon in the bottom right-hand corner<\/p>\n","protected":false},"excerpt":{"rendered":"
Chromebooks will automatically try to download updates to the ChromeOS, and then install those updates when the Chromebook is restarted. \u00a0But sometimes devices will not update correctly and must be manually updated to bring them up to the current version. If a Chromebook is not running the latest ChromeOS, these are some problems you might… <\/p>\n