Parent Information

Protect Your Family by Storing Medicine in Your Home Safely

In an effort to decrease the number of accidental deaths and near deaths in children due to drug ingestion, the Philadelphia Department of Human Services (DHS), in partnership with DBHIDS and the Health Department asks that parents/guardians keep opioids and all medicines locked away and out of reach of children.

Learn More about medicine safety and how you can protect your family.

Medicaid and CHIP renewals are coming. If you or anyone in your family gets health insurance through the state you must renew every year! Renewals start April 2023.

To make sure you keep your Medicaid, Medical Assistance, or CHIP insurance:

  1. Update your information in Compass or
    call 1-877-395-8930 or 1-215-560-7226 for help.
  2.  3 ways to renew:
    • Look for your renewal forms in the mail and complete it.
    • OR complete your renewal in Compass.
    • OR call 1-866-550-4355 to renew by phone.

If you are no longer eligible for Medicaid, the state also offers free and low-cost health insurance options at or if you have kids under age 19. 

Help is available:

  • State DHS: 1-877-395-8930 or 1-215-560-7226
  • Pennsylvania Health Action Network: 877-570-3642 or email
  • 311 in Philadelphia

Health Insurance and Benefits Resources

Parents/caregivers can find the recording for the health insurance forum below:

Recording to SDP Health Insurance & Benefits Town Hall for Parents and Caregivers (held November 2022)

Need to apply for health insurance?

Student Health Services is partnering with Pennsylvania Health Access Network to provide free help to apply for health insurance and determine eligibility.

Call or text Pennsylvania Health Access Network @ 877-570-3642 or complete this form for assistance.

Questions about public benefits to help with food, heat and utilities, and paying for college?

Benephilly provides free one-on-one help applying for public benefits.

Parents/caregivers can go to a BenePhilly center located at the following community-based organizations: