WheresTheBus Pilot Program

The Department of Transportation Services is excited to announce our free new WheresTheBus application. Our GPS equipped school buses now have technology that will allow you to know the location of your student’s bus during morning and afternoon service providing up-to-the-minute arrival time information. We encourage you to try this exciting new technology, as we continually strive to provide you with the best possible transportation service.

Below you will find more information on downloading and using the application, or you can use our Quick Links to the right.

Signing Up

To begin setting up your account, please navigate your web browser to Wheresthebus.com. Once there, please select the button that says “Set up account” on the left hand Parents Block, shown to the right. Once there, please select “Philadelphia School District (PA)” from the dropdown menu. Once you have selected “Philadelphia School District (PA)”, you will then need to fully register your child’s account. Please enter your child’s Date of Birth and Student ID into the box when prompted. (If you do not know this ID number, please contact your school’s main office and request it from them)

After a parent has signed up their child, they can view the GPS data online, or by downloading the application onto a smartphone or tablet. The WheresTheBus app can be downloaded from the Google Play store or from the Apple Store, or accessed from any internet browser. For more information, and for step by step instructions on how to download and access the WheresTheBus app, please use our Registration and Use guide.

Examples of the program

WheresTheBus gives you real time bus updates
Track your bus as it comes to your bus stop during inclement weather
Never worry about missing an early bus or waiting for a late one

WheresTheBus Weekly Survey

The Department of Transportation Services is seeking your participation in a weekly survey to measure the quality of service and performance of the WheresTheBus app. The survey should take no more than 5 minutes to complete.

You can access the survey here

The data will go directly to the Department of Transportation Services , who will share feedback with the WheresTheBus program lead and vendor to make improvements & resolve issues where needed.

Thank you for taking time to complete the survey and we look forward to your response.