Safe2Say Something reports can be submitted by anyone—students, parents, staff, and others—regarding unsafe, violent, or criminal activities in a school. Learn more.
Submit a Report:
24/7 hotline: 1-844-723-2729 | Secure website | Mobile app
Reports are reviewed by the Safe2Say Crisis Center and classified as Life Safety or Non-Life Safety based on guidelines from the Attorney General.
The Crisis Center forwards reports to the District’s Safe2Say Team:
- Life Safety Reports – Sent 24/7 via phone, email, and text until a team member confirms receipt.
- Non-Life Safety Reports – Sent daily via email/text between 6:00 a.m. and 6:00 p.m.
The District team follows response protocols and shares reports with relevant school staff, such as principals, counselors, and school safety officers.
Receiving and Responding to Reports
Report Handling
Upon receiving a report via phone, text, or email, Safe2Say Team members log into the management program to access details. Team communication and report updates occur within the system. If a report involves a non-enrolled student, the team notifies the Crisis Center and provides enrollment details if known.
Law Enforcement Coordination
The Safe2Say Team lead, Superintendent, and Security Coordinator coordinate with Philadelphia Police on handling Life Safety reports and following up on Non-Life Safety reports. Guidelines are documented in the biannual Memorandum of Understanding with law enforcement.
Assessment & Response
Reports are classified as Life Safety or Non-Life Safety. The team may contact the reporter anonymously for more details, considering:
- The report’s nature and available information
- Law enforcement recommendations (if applicable)
- The team’s training and experience
Life Safety Reports
The Safe2Say Team coordinates with law enforcement, which may involve:
- Providing student/staff details for immediate response
- Sharing information with emergency responders
- Collaborating on investigations
- Documenting resolution in the system
The principal, with the team and law enforcement, decides if parents/guardians should be notified.
Non-Life Safety Reports
The Safe2Say Team may consult staff familiar with the student/situation. The principal, in coordination with the team and law enforcement, determines if parental notification is necessary.
Investigation & Documentation
School-based teams handle investigations per laws, policies, and confidentiality rules. They update the Safe2Say Team on progress and outcomes. Reports are documented, notes added, and cases formally closed in the management system.
Threat Assessment
If a report indicates potential violence, the team conducts an initial review to decide if it should be escalated to the Threat Assessment Team under Policy 805. Immediate threats are forwarded to law enforcement and the Threat Assessment Team.
Students with Disabilities
For reports involving students with disabilities, the District ensures compliance with state and federal laws, providing relevant records to law enforcement as allowed under FERPA.