Welcome to the Office of I.T. Security
Educational institutions are top targets for cyberattacks, with bad actors looking to exploit schools for their own profit. As one of the largest K-12 Districts in the nation, the School District of Philadelphia users have a responsibility to always practice safe cyber habits to protect their District accounts, the SDP network, the systems they use, and the secure data they access.
Consult Google’s policy resources to learn more about cybersecurity best practices for K-12 schools.
The I.T. Security team utilizes an email security tool which is integrated with SDP Gmail. Report suspected spam or malicious emails by forwarding the message to our Abuse Reporting Mailbox at firstname.lastname@example.org. This will automatically scan the email to detect any threats, respond with the scan results to you and the SDP I.T. Security team, and take steps if necessary to remove the email from your and any other District user’s inbox.
The I.T. Help Desk is the central point of contact where employees and District partners can report information technology problems to our prompt, knowledgeable, and courteous technical support team.
Contact the Help Desk by telephone, via email, or through the self-servicing portal.
Hours: 7:30 AM-5:00 PM, Monday through Friday
For immediate response during an emergency, contact the Office of I.T. Security directly at 215-400-4480. Please only call this number from a District extension to avoid being flagged as spam.