General Frequently Asked Questions

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This FAQ is designed to answer general questions about the School District of Philadelphia.

Obtaining School Records

1. Q: How do I obtain a copy of my high school transcript?
2. Q: How do I obtain a copy of my high school diploma?
3. Q: How do I obtain a copy of my G.E.D. transcript?

School Closing Information

1. Q: How can I find out if schools are closed?
2. Q: You say that school closings are posted on the School District webpage but I don't see it. How can I see what you posted?

Miscellaneous

1. Q: How do I find a particular office's website?
2. Q: I want to talk to a real person. Whom do I call?
3. Q: I've downloaded a file, now how do I open it?
4. Q: What do I need to know about PDF files?
5. Q: What is cache and how do I clear it?