FAQs

Quick FAQ’s on Electronic Records – Click Here

Quick FAQ’s about Replacement Diploma – Click Here

I’m a current/school age student or a parent/guardian of a current student. Do I use the website to order records?

No, please contact your school directly for assistance.  Orders submitted for current students will be cancelled/refunded

I am an adult that attended a now permanently closed charter school, how do I order records? (Click Here for list)

Please use the link for “adult Former students that attended a charter school”

I attended a Charter School or other non-public school that is still in operation. How do I request a replacement diploma or records?

Please contact that entity directly. For Charter schools that have been permanently closed. There is no option available for replacement diploma.

How long will it take for my diploma order to be processed?

Please allow up to 4-6 weeks for the production and mailing of replacement diploma. Email recordsmanagement@philasd.org if you need assistance. Please include your order number on the email.

What are the costs for records?

The Following May Be Requested by Alumni: must meet ALL requirements

**Please note there is a $4.15 processing fee for each mailing address in addition to the below costs

Transcript
$10.00 first copy
$3.00 each additional copy
Immunization Records
$10.00 first copy
$3.00 each additional copy
Student File
$25.00 ea
$25.00  each additional copy
Special Education Folder (e.g. IEP)
$25.00 ea
$25.00 each additional copy
Verification of Birth Date
$10.00 first copy
$3.00 each additional copy
Replacement Diploma
$10.00 ea
$10.00 each additional copy

The Following May Be Requested by Corporations / Universities / Attorneys:

**Please note there is a $4.15 processing fee for each mailing address in addition to the below costs

Transcript
$11.85 ea
Immunization Records
$11.85 ea
Full Pocket Copy / Subpoena Request
$30.85 ea
Special Education Folder (e.g. IEP)
$30.85 ea
Verification of Birth Date
$11.85 ea
Verification of Graduation
$11.85 ea

My order was cancelled. Will I be refunded?

Orders that are cancelled are automatically submitted for refund. Please allow 5-7 business days for refund to a debit card, or up to (2) two billing statements if a credit card was used.