The Office of Attendance and Truancy serves to offer training and supportive services to all members of the school community, to help improve student attendance, to account for all District students, and to comply with the compulsory school attendance laws.
Office of Attendance & Truancy

Board of Education Policy 204- Student Attendance
Please contact attendanceandtruancy@philasd.org to request a translation of Policy 204
Research shows that attendance is an important factor in student achievement. Students with good attendance are more likely to read on or above grade level, perform on or above grade level in math, and graduate ready for college and careers. In order to reach these goals, we encourage our students to attend school 95% or more of instructional days.
Information
Student Attendance Protocol: Quick Reference *Translations coming soon*
Attendance Records
It is important that an accurate record of your student’s attendance is properly recorded so that we can identify how best to support all of our students and plan for their future academic success. Please ensure with your child’s school that your child’s attendance records are accurate and up-to-date and that you address any inconsistencies with the school. You can view your child’s attendance information in the Parent & Family Portal. If you do not have a Parent & Family Portal account use the directions found here to sign up. Once you have created your Parent & Family Portal account or if you already have an account, use the appropriate stepper linked below to access your child’s attendance information. Campus Parent Tutorial Video; Campus Parent Stepper (MS/HS); Campus Parent Stepper (Elementary). Translated versions of all steppers available here. If you do not have a Parent Portal, you can always view your child(ren)’s attendance information by logging into their Student Portal with them. The steppers below provide instructions on how to access your student’s portal: Campus Student Stepper (MS/HS); Campus Student Stepper (Elementary). If you have questions regarding reconciling your child’s attendance, please call your child’s school and ask to speak with the secretary.
Resources
Getting to school every day, on time is one of the most important ways you can help your child succeed.
Support
Attendance coaches serve as a link between district and school-based attendance teams by supporting schools in implementing district policies and procedures, analyzing data, and identifying interventions to increase student attendance, per each school’s climate approach. Support from attendance coaches is differentiated based on the needs of the school and tiers of support. For more information about the support attendance coaches provide please click HERE.
Guidelines and Protocols
- Guidelines for Attendance & Truancy
- Truancy Protocol 22-23 SY
- Staff Guidance for Coding Student Attendance During Quarantine or Isolation 22-23 SY
Letters
- Over Compulsory Age Student Letter
- Third Illegal Absence Letters (Translations)
- School Attendance Improvement Conference (SAIC) Invite Letter
Resources
Contact Us:
For attendance concerns, questions, and technical assistance, please reach out to the Office of Attendance & Truancy via email at attendanceandtruancy@philasd.org or via phone at 215-400-4830 Option 1