Google Groups Help

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What are Google Groups?

What are Google Groups?

Google Groups are Google’s solution for organizing groups of individuals within an organization for communication purposes. They offer more robust collaboration options for teams and offices to use.

Why are we using them?

Google Groups centralize two main categories of School District email lists:

  • Broadcast email lists used for updates including weekly newsletters, timely updates, etc.
  • Team or project email addresses used for two-way communication between a team and the SDP community

Google Groups offers many benefits including:

  • Centralized management of all email groups
  • Ability for District staff to see all group memberships in the Google Groups interface
  • Improved response management for distribution lists via Collaborative Inbox
  • The ability to share Google Drive materials (Docs, Sheets, Slides, etc.) with a Google Group instead of adding people individually.
    • For example: to share a presentation with your school staff, you would share the document with sch-school-list@philasd.org.

Frequently Asked Questions (FAQs)

How do I access Google Groups?

To access Google Groups, sign into the Employee Portal (philasd.org/login) and select the Google Groups tile.

What roles are available in Google Groups?

You can have one of two roles in a Google Group:

  • Member
  • Manager

Members
Most staff will be members of the Google Groups they are in. Group members have the ability to receive and respond to email sent to a particular group.

Managers
One to two staff members can be designated as managers for the group. Group managers should generally be those responsible for the email account. This role allows teams to grant access to their group without needing IT support. This means it will no longer be necessary to email postmaster@philasd.org to request changes to your email list.

How do I find out what role I have in a Google Group?

To see your role in each group:

  • Open the group in Google Groups
  • Select the People tab in the lower left navigation
  • Find your name on the list and see your role in the Role column

How do I add/remove a manager from one of my Google Groups?

To request a change to a manager for one of your Google Groups, please submit this form.

In Zimbra, I have mail go into specific folders. Will that work in Google?

Filters in Zimbra will not transfer to Gmail. It will be necessary to set up new filters in Gmail.

With Google Groups, you have multiple options to manage email you receive:

We have a school distribution list/list serve. How will that change?

School distribution lists will continue to be populated nightly with all staff employed at the school location and additions managed by the principal via Role Access Delegation (RAD). Staff will be able to see that they are a member of their school’s list in Google Groups.

Additionally, when sharing Google Drive materials (Docs, Sheets, Slides, etc.), you will be able to share with the list email address to grant access to everyone on the list instead of sharing the document to each person individually.

For example: to share a presentation with your school staff, you would share the document with sch-school-list@philasd.org.

I have a group/email address that is no longer needed. What do I do?

Please send an email to that group to confirm with all members that the email address can be deleted. Once confirmed, please email googlehelp@philasd.org with the group email address and we will review and delete the email address within 2-3 business days.

I am a member of a group/groups with email addresses ending in -list@philasd.org? What are these, and why am I on them?

Email addresses ending in -list@philasd.org are specially managed email lists used to broadcast timely information to specific populations. Most of these lists are managed automatically by personnel information, like your school/department affiliation or your job title. Generally, it is not possible to be removed from these lists.

How do I join/leave TechTalk?

Managing your membership to the TechTalk listserv in Google has changed. You can request to join TechTalk or remove yourself from TechTalk through the Google Groups interface. Follow this stepper for instructions on how to join or leave TechTalk.

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