Welcome to the Information Technology Help Desk

Parent and Family Technology Support Hotline

Parents, Guardians, and Students should call our Parent and Family Technology Support Hotline for support with Chromebooks, passwords, Google Classroom, and other technology-related questions.

Click HERE to access the Family Technology Support website!

Hours: 9:00 AM-5:00 PM, Monday through Friday
Phone: 215-400-4444
Email: FamilyTechSupport@philasd.org

The I.T. Help Desk is the central point of contact where employees and District affiliates can report information technology problems to our prompt, knowledgeable, and courteous technical support team.

Contact us by telephone, via email, or through our self-servicing portal.

Hours: 7:30 AM-5:00 PM, Monday through Friday
Phone: 215-400-5555
Email: HelpDesk@philasd.org