Welcome to the Information Technology Help Desk


Parent and Family Technology Support Hotline
Parents, Guardians, and Students should call our Parent and Family Technology Support Hotline for support with Chromebooks, passwords, Google Classroom, and other technology-related questions.

Hours: 9:00 AM-5:00 PM, Monday through Friday
Phone: 215-400-4444
Email: FamilyTechSupport@philasd.org


The IT Help Desk is the central point of contact where employees and District partners can report information technology problems to our prompt, knowledgeable, and courteous technical support team.

Contact us by telephone, via email, or through our self-servicing portal.

Hours: 7:30 AM-5:00 PM, Monday through Friday
Phone: 215-400-5555
Email: helpdesk@philasd.org