The School District of Philadelphia has announced the indefinite closure of its schools until further notice. Safeguarding the health and well-being of our students, our staff and the broader Philadelphia community is our highest priority. In an effort to ensure families have the resources they may need, we have compiled a list of health, social service, and other organizations that may be of support during the COVID-19 school closures.
Addiction and Recovery
- ARS Treatment Centers: 1-866-866-9277
- Mail-based Narcan
- NET Access Point: 844-533-8200 or 215-408-4987
- Prevention Point: 267-549-6196 / 2913 Kensington Ave.
- Remote Resources
- National Domestic Violence Hotline: 1-866-723-3014
- Protection from Abuse Orders: Seek assistance at the 24/7 Emergency Filing Unit located at Criminal Justice Center, Room B-03 1301 Filbert St.
- Women Against Abuse: Legal Center will be operating virtually. Call 215-686-7082 and leave a message with your name, best number to contact you, and reason for your call. If you are trying to contact your attorney or advocate, please mention their name in your message. Calls will be returned during business hours daily.
- American Heritage Credit Union: Providing support for members including skipped payments for some loans, hardship programs for mortgages, waiving early withdrawal fees for certificates and certificate IRAs, and more.
- Clarifi Financial Planning and Counseling: Offering remote services – Call 800-989-2227
- Federal Student Loans: All borrowers with federally held student loans will automatically have their interest rates set to 0% for a period of at least 60 days. In addition, each of these borrowers will have the option to suspend their payments for at least two months
- Federal Tax Filing and Payment Extension: Deadline extended to July 15
- Pennsylvania Tax Filing Extension: Deadline extended to July 15
- Broad Street Ministry (215 S. Broad St.): offering to go meals Monday to Friday from 11:30 a.m. – 2.pm.
- Philadelphia Area Food Pantries
- Philadelphia Youth Meal Sites
- Children’s Hospital of Philadelphia 24/7 COVID-19 Hotline: 800-722-7112
- City of Philadelphia Coronavirus 24/7 Helpline: 1-800-722-7112
- Philadelphia Urgent Care Providers
- Women’s Medical Fund – Reproductive counseling and emergency support fund: 215.564.6622
Housing and Utilities
- Internet Essentials from Comcast: free and reduced price low-income internet
- Low Income High Energy Assistance Program (LIHEAP)
- PECO: PECO is suspending service disconnections and new late payment fees until at least May 1. Customer Assistance Program available for low-income households.
- Philadelphia Gas Works (PGW): PGW is suspending non-payment terminations and waiving new late payment charges until May 1, 2020. They closed all Customer Service Centers effective Monday, March 16. Customer Responsibility Program available for low-income families.
- Philadelphia Water Department (PWD): PWD will not shut off water for customers who fall behind on payments through May 15. Planned water shutoffs are postponed. Water operations will continue uninterrupted, regardless of staffing. Water Bill Customer Assistance available for low income households, seniors, and those experiencing special hardships.
- Philadelphia Tenant Rights Hotline: 267-443-2500
- Community Legal Services: Telephone intake for unemployment compensation, bankruptcy, probate, lawsuit defense, homeownership issues, public benefits, tax income disputes and any other general intake legal problems (215-981-3800).
- CLS Family Law: Telephone intake will remain open (215-981-3838).
- Save Your Home Philly Hotline: Will remain open to handle Tax and Mortgage Foreclosure cases, and cases involving homeownership, including lease-purchase agreements, mortgage rescue scams and predatory home buyers. (215-334-4663)
- Crisis Response Centers – call ahead to see if they are open to new patients
- Friends Hospital: 4641 E. Roosevelt Blvd, 215-831-2600
- Hall Mercer: 245 S. 8th St; 215-829-5433
- Presbyterian: 51 N. 39th St. 215-662-9161
- Temple/Episcopal Hospital: 100 E. Lehigh Ave, 215-878-2600
- Community Behavioral Health 24/7 Hotline: 888-545-2600
- National Suicide Prevention Lifeline: 1-(800)-273-8255
- Optum Health Free 24/7 Emotional Support Help Line: 866-342-6892
- Philadelphia Mobile Emergency Team: 215-685-6440
- Philadelphia Suicide and Crisis Center: 215-686-4420
- Mental Health/Behavioral Resources
- Puentes de Salud – Promotes health and wellness of the Latinx population through health care, educational programs, and community building.
- Philly Mutual Aid – Neighbors Helping Neighbors: Community-led effort to match people in need with neighbors able to help related to getting groceries, medicine, and supplies.
- Serve Philadelphia: Volunteer needs and opportunities.
Resources for Victims of Sexual Assault:
- One Penn Center-Suburban Station
1617 John F. Kennedy Boulevard, Ste. 1100
Philadelphia, PA 19103
- One Penn Center-Suburban Station
- Sexual Assault 24 Hour Hotline
- Lutheran Settlement House
- Domestic Violence 24hr Hotline: 866-723-3014
- (food pantry is also open)