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Interpretation Services

Interpretation Services

Telephonic Interpretation

The School District of Philadelphia offers free access to telephonic interpretation. Pacific Interpreters are available to provide interpretation services over the phone when there is no bilingual staff available. We provide free telephonic interpretation in over 180 languages. If the language needed is unable to be identified, an agent will be available to speak with the parent over the phone. Agents are also available to conduct conference calls with parents and staff.

For access to telephonic interpretation, call a Pacific Interpreter at 1-866-874-3972 and provide the School District Client ID # 507454 and the Access Code for your school. You can find the code for your school by calling the Translation and Interpretation Center at 215-400-4180 and selecting Option 4.

More information about telephonic interpretation.

Live Interpretation Request

Live interpretation is available, with advance notice, for meetings, disciplinary hearings, and District-wide parent and community events where telephonic interpretation is not sufficient. Live interpretation is provided by one of the District’s Bilingual Counseling Assistants and so is limited to the following languages: some West African languages, Albanian, Arabic, Burmese, Cantonese, French, Gujarati, Haitian Creole, Hindi, Indonesian, Khmer (Cambodian), Laotian, Malayalam, Mandarin, Nepali, Portuguese, Russian, Spanish, Urdu, and Vietnamese.  Please try to allow for 1 week advance notice to schedule a live interpreter.
Please note:
Use this service only when  Telephonic Interpretation does not meet your needs.
* Please fill out a request form by clicking on the following link: 

* IMPORTANT: If you do not hear back from us within 24 hours, please follow up with an e-mail to or call 215-400-4180, option 4.

Need a Document Translated?

Use our document translation request form to submit a document for translation. Submitting through this form allows us to better track both workflow and demand for this service. Should you encounter any technical difficulties, please contact IT personnel at your school or call IT help desk at 215-400-5555 for assistance.

Last modified: December 12, 2017