Data Quality FAQ’s

General

What happened to Certify? Is the Data Quality Tool different from Certify?

The “Certify” tool is now known as the District’s “Data Quality Tool.” Please see the DQT Certify Rebranding one-pager for more information.

Accessing the Data Quality Tool

What is the link to log in to the Data Quality Tool?

The URL where you can log in to the Data Quality Tool is: https://cee.elevate-dataquality.instructure.com/.

You can also use the “CLICK HERE” link in Data Quality scorecard emails that you receive.

I am having trouble logging in to the Data Quality Tool. What should I do?

Please see the Accessing the Data Quality Tool stepper. Note that as of August 2022 usernames were changed, and are now staff’s School District employee ID numbers.

One of my team members or I need access to the Data Quality Tool. Who should I contact?

Please contact the Office of Data Governance at datagovernance@philasd.org.

Data Quality Rules

Where can I find more information about each of the Data Quality Rules?

Please see the Data Quality Rules page on the Office of Data Governance website.

I have an idea for an additional rule that I would like to have added to the Data Quality Tool. What should I do?

First, please check the list of Data Quality Rules to ensure that the rule does not already exist. If you would like to request the creation of a new rule, please fill out the Rule Request Form. If you would like to receive alerts about an existing rule that you are not currently receiving, please contact datagovernance@philasd.org.

Fixing Data Quality Issues

I need assistance with fixing the issues showing up in my Data Quality scorecard. Where can I find support resources?

You can find steppers explaining how to address most Data Quality alerts related to student information at the SISHelp website. Note: not all Data Quality rules identify data that is inaccurate and needs to be fixed. For example, QDS, QEL, and QEN rules provide information about situations that may warrant attention (e.g. students with large numbers of suspensions) but do not require any information to be corrected.

My Data Quality scorecard is showing a legitimate record that is not actually a data error. What should I do?

If the Data Quality rule is working correctly but there is a valid exception to the rule, please see the Data Quality Exceptions page on the Office of Data Governance website for information about submitting exceptions. On the other hand, if the Data Quality rule does not seem to be working correctly, please use the error submission form.

Using the Data Quality Tool

The Data Quality Tool does not seem to be working correctly. What should I do?

Please submit this issue using the Data Quality error submission form.