An Operations Division Command and Communications (C2) Center was established to support the opening of School Year 2022 – 2023. The C2 Center is designed to enhance situational awareness about operational issues, primarily in the areas of Facilities, Maintenance, Transportation Services, and Food Services, to bolster efficiencies in addressing and resolving issues throughout the District during the initial two weeks of this school year.
The C2 Center is operational from 6:00 a.m. until 7:30 p.m., when the last student Transportation Services is responsible for transporting is dropped off. Staffing the C2 Center is accomplished by Operations Division team members assigned to the Office of Environmental Management Services, Capital Programs, and Food Services, performing as analysts during rotating shifts. At the direction of Chief Operating Officer Reggie McNeil, the C2 Center activities are managed by Clint Gill, Chanice N. Savage, Jimmy Pizzo, and Ben Bullock.
A key element of the enhanced situational awareness and greater efficiencies in responding to issues across and the depth and breadth of the Operations Division’s workstream in support of this year’s school opening is the collaboration with the Office of Communications, Office of Safety, Office of Schools, and IT Department. The detailed tracking of issues, monitoring of our collective progress in addressing issues, and timely information sharing between SDP departments resulted in the increased capacity to respond to issues efficiently to create welcoming facilities, predictable transportation services, and nutritious and tasty meals.
The Operations Division’s Command and Communications Center’s success results from planning, preparation, coordination, and collaboration by a corps of talented professionals and SDP teams.