Laptop Drop-off Centers

The district has two locations where employees can have their district laptops repaired.

Click HERE to view Quick Tips to try before you drop off.

Main Administration Building
440 North Broad Street Philadelphia, PA 19130
1st Floor –> Portal A –> Across from Training Lab C
Monday through Friday 8:30AM – 4:30PM

Fitzpatrick Annex
4101 Chalfont Dr, Philadelphia, PA 19154
Monday, Tuesday, Thursday, & Friday  8:00AM – 3:00 PM
Wednesday 8:30AM – 5:00PM

The Laptop Drop-off Centers follow the 440 Central Office Calendar in regards to holidays.

Please note:

  • Devices will be visually inspected to determine if they are eligible for warranty repair.
  • There is no immediate repair service for drop-offs, all requests are taken on a “first-come, first-served basis”.
  • The Laptop Drop-off Centers do not accept desktop computers. Please contact the I.T. Help Desk by telephone (215-400-5555), via email (, or create an incident ticket. Click the I.T. Help Desk icon in your employee portal using your single sign-on. Click HERE to view a stepper.
  • The Laptop Drop-off Centers do not repair personal devices, even if they are utilized for work.
  • The Laptop Drop-off Centers do not provide replacement and/or loaner equipment.
  • The Laptop Drop-off Centers are not responsible for backing up data.  Make sure to back up your drive prior to dropping off your device.


Need Further Assistance?

If additional assistance is needed, contact the I.T. Help Desk by one of the methods listed below.

Real Time Support

Call 215-400-5555 to speak with a representative

Open an Incident

Click HERE to view a stepper on opening an incident in the I.T. Help Desk Ticketing System

Help via Email

Email your issue to