Visitor Management System


Frequently Asked Questions

What is the Visitor Management System (“VMS”)?

As a reminder, the VMS system, a tool designed to automate the issuance of visitor passes. It allows schools to record visitor entries, while maintaining a history of visitors that have checked-in and checked-out. It enhances school security by performing a search against the national sex offender database in a discrete, efficient manner at the time a visitor registers via the system. Visitors will register at the VMS using valid photo identification – most preferred: driver’s license, DMV identification card, military ID or passport. Visitors will have their photograph taken by the VMS camera. The photo will be automatically stored internally and used to print badges on future visits. Visitors without the necessary license/ID will require office staff to manually register them in the VMS system.

What is the District Policy for visitors?

Board of Education Policy #907 is the official School District policy for school visitors. All schools currently have visitor processes in place in accordance with the District’s administrative procedures for school visitors. Once your VMS equipment has been installed, administrative guidance and best practices will be provided that will include the use of the kiosk.

Who is the vendor for the Visitor Management System?

ScholarChip LLC, is the vendor that will provide the Visitor Management System and is the same company that already provides our student attendance kiosks and student ID card equipment for our high schools and stand-alone middle schools.

What is the time frame for implementation of the Visitor Management System in schools?

A pilot program for a select number of schools was implemented prior to Covid-19. The District has re-initiated the implementation schedule and is planning to have equipment installed at all District schools by the end of the 2021-2022 school year.

What is needed at the school for installation of the Visitor Management System?

An electrical outlet and an Internet connection is required. In cooperation with each school Principal, staff from the Offices of Information Technology and Facilities/Operations conducted site surveys to assess the best location for the VMS kiosk and completed any necessary electrical and/or data connections that were required. The School District will be providing the VMS Kiosk equipment as well as the initial supplies for the first year of implementation (i.e. labels for visitor badges).

Who can a school contact for more information?

Please send an email to visitormanagement@philasd.org and someone will contact you with more details.