Contact
Office of Retirement
440 N. Broad Street
Suite G8
Philadelphia, PA 19130
Email: retirement@philasd.org
Phone: (215) 400-4680
Fax: (215) 400-4681
You are strongly encouraged to handle any service request electronically either through email, phone, fax, or virtual appointment. Walk in customer service hours are Monday through Friday from 8:30-4:30. Masks are encouraged for all visitors.
Virtual Office Hours
The Pension Office offers virtual office hours twice a month on Wednesdays from 3:30 pm to 4:00 pm. The Pension Office will be available to answer any general questions concerning the pension. For:
New Hires: Register in advance here
Separating from Service: Register in advance here
For specific information about your pension, please contact PSERS directly. If you are not able to join our office hours, please feel free to register for the next one or contact our office directly.
For specific information about your pension, please contact PSERS or Voya directly:
PSERS
Phone: 1-888-773-7748
Website: https://rb.gy/5gpakv
Voya
Phone: 1-833-432-6627
Website: PSERSDC.voya.com
Your Voya Account (employees who began contributing 7/1/2019-present only)